Hello, I’m Steve Johnston, owner and author of SteveOnDigital, specializing in guiding small and medium-sized businesses through digital transformation. With a background in electrical engineering,…
As a small business owner and a digital transformation specialist, I understand the paramount importance of a strong online presence in today’s competitive market. An…
Customer Relationship Management (CRM) is about understanding and managing customer interactions to build better business relationships. Collecting customer data, analyzing interactions and personalizing customer experiences.…