5 most frequent mistakes with Digital Transformation
In the past few blogs during the recent weeks, I have been writing about digital transformation excessively. The reason—it is the need of the hour! The companies that fail to acclimate and evolve to meet the needs of today’s digital customers and marketplace are quickly succumbing to the wayside. I have said it before, and I will repeat it, digital transformation is no longer an alternative—it’s a requirement. The problem is, assuming you are going to do a “digital transformation” isn’t sufficient—it’s a lot harder than it seems.
The necessity to ramp up digital transformation is keeping executives up at night. As per the Forbes Insights study, digital transformation is now the number one strategic priority in many organizations. The report found that 50 percent of senior executives consider that the next few years will be crucial to driving digital efforts to plan for the future.
The reason businesses are focusing on digital transformation is because they view it as the key to unfastening exponential growth, according to Forbes Insights.
As organizations apply technology to enhance their efficiency and improve their competitiveness; however, they might perform digital transformation mistakes along the way as they transform their business.
Here’s a look at five of the most common issues business leaders require to avoid.
Not adapting the way your employees work & think
Whether it’s the scope of development, the adoption of technology, or the reorganization of legacy business systems, digital transformation changes people, processes, and technology, making it disputing to get employees to adapt to and encompass change. McKinsey found that organizations with less than 100 employees are 2.7 times more likely to communicate a successful digital transformation than those with more than 50,000 workers. For this reason, organizations must make it a point to adapt the way the employees work and think. One way to do this is to put the employee experience at the center of your digital workplace strategy. To do this, you must inspire employees to share their ideas to guarantee that innovation isn’t being buried under layers of bureaucracy. By promoting an environment of creativity and innovation, companies will be able to improve their employee experience — and support a digital workplace.
Trying to surge ahead without planning
Businesses too often adopt technology without primarily setting clear goals around what that technology must accomplish, and without defining a plan to make it happen. By using an agile methodology, the company can evaluate how efficient the changes are before proceeding on to the next level. The company may require to adjust or even modify some changes based on the knowledge from the previous step. In addition, the company will necessitate to rethink and adjust some corporate strategies and processes to provide the desired outcome, but these moves won’t be noticeable initially. The agile methodology approach ensures versatility and necessary resources on the journey and permits doing what is essential to achieve the desired consequence.
Believing in Magic!
Digital transformation is not as easy as installing new software on anyone’s computer. It’s not something that can be completed in a day—or a year. It is not something that will ever be achieved at all, considering how swiftly technology is transforming. Trying to implement too much too soon will become overwhelming and discouraging. The most important part of the means is to create a firm digital transformation strategy that conducts you intelligently via the digital transformation process. Just because your IT guy told this tool is excellent, it will fix all your issues? No. Tools configuration can be the culprit because there is not enough training, no support, incorrect integration between the tools; it is not because you buy and install a device that will work well for you! You must understand your process.
Doing it all by yourself
Digitization transforms the heart of the work being done by employees. Anyone who will be affected by the changes must understand the importance of this transformation. In many cases, employees should be trained and kept up to date on the implementation of new technologies. By doing that, you will make them appear empowered by the settings after the transformation. They need to realize that the digital transformation is supreme for the organization’s survival. You cannot just hire a young and competent resource believing that: ‘He knows technology, he must be able to configure the new tools for us! There’s a vast difference between begin good at Facebook, etc. and understanding your business process to configure your new tool properly. Hence, hire somebody with enough experience to understand YOUR language! This will help you save time, money, and problem down the road.
Not focusing on Adoption Rate from employees
The main focus is people…your staff must embrace the new way of working. To drive successful digital transformation, your entire business — from your leadership team to your front-line customer service representatives — should be driving in the same direction. Your employees are a critical element to business success and when it comes to a successful digital transformation. I always tell digital transformation is technology-enabled, but people motivated. In short, people drive digital transformation. By giving them more authority, communicating with them regularly, sharing your mission and putting importance on the people to people connection, the settings to come will be more manageable, faster, and welcomed with open arms. This is key to your victory.